Scan and Go Tips

August 30, 2022

Scan and Go Tips

Tips to make your garage entrance and exit experience better

Several of our parking garages have upgraded their systems. The use of QR codes makes it easier hands-free, and in many cases, allows us to customize the data behind its use. Our service provider, Spot Hero, recently shared a few scanner tips that we wanted to pass along.

Scanner Tips for a Speedy Entry and Exit:

  • Make sure to turn the brightness up on your phone so the QR code is easy to read.
  • Try to hold the QR code at least 2 inches from the reader.
  • Heading underground? Try to pull up your parking pass before driving down the garage ramp to ensure you don’t run into a low signal.
  • There’s no need to zoom in on the QR code! Generally, smaller QR codes scan better.
  • If you ever have scanner issues, press the call assistance button. An attendant can lift the gate for you over the intercom

Want to make your parking experience a little easier? Be sure to #Parkwithus! Find your nearest TruPark parking center here.